Orders will be processed and despatched within 24 hours of being placed, with the exception of weekends and public holidays.

For picking up your order. Please get in touch by email imad@symosaic.com or by phone 0439643934 

For Shipping we usually use flat rate satchels by Australia post, our store cart is designed to calculate the total weight of your order and determine the best shipping option accordingly, as a standard calculation:

Small satchel can accommodate up to 3kg of our tiles

Medium satchel can accommodate up to 4.8kg 

Your order may be split into several parcels as per above guidance, we do it this way because we learned through the last couple of years it is the most economical shipping way and most cases.